We have used Intuit’s Quicken products for over 20 years. I tolerated their poor support and inefficient design because I couldn’t find another software that would shake hands with the banks and investment companies that we use and provide the detailed reports we needed for taxes.
One thing that was really important to me was that my data remained on my machine. I always turned down the requests to store stuff in the cloud. Given the problems with Equifax this week, one can easily see why.
Well, today, without asking or offering an alternative, Quicken updated me to having to store my data in the cloud. And to make matters worse, you can’t migrate to an earlier version to avoid the problem. So, we’re done.
My new financial software will be MoneySpire.
If it turns out that they can’t behave well either, then I can always go back to spreadsheets and databases.
Companies like Quicken may be too big to fail in their world, but not in mine.